1. General information

The confidentiality of your personal data is one of the main concerns of S.C. PLANTSBUTBETTER S.R.L., headquartered in Dudești, str. Ghioceilor, no. 7, Brăila county, Romania, registered at the Trade Register under no. J9 / 164/2022, CUI RO45701883, as data operator.

This document has the role of informing you about the processing of your personal data, in the context of using the plantsbutbetter.com website. (“Site”)

SC PLANTSBUTBETTER S.R.L. is registered with the number 7202 / 27.04.2022 in the General Register of the National Authority for the Supervision of Personal Data Processing.

We reserve the right to update, adjust or replace any section of the Privacy Policy. We advise you to check regularly for new changes. Access and continued use of plantsbutbetter.com after any update to the Privacy Policy section means acceptance of those changes.

Last updated: April 19, 2022

2. Definitions

In this Privacy Policy, the following terms will be used and will have the following meanings, unless otherwise specified:

plantsbutbetter: trade name of S.C. PLANTSBUTBETTER S.R.L., headquartered in Dudești, str. Ghioceilor, no. 7, Brăila county, Romania, registered at the Trade Register under no. J9 / 164/2022, CUI RO45701883.

Website: the online store with the address plantsbutbetter.com and its subdomains.

Client / User: the individual whose personal data are processed by plantsbutbetter or plantsbutbetter partners.

Personal data: information relating to an identified or identifiable natural person.

Processing: operation(s) involving the processing of personal data.

Policy: Privacy policy.

Newsletter: An electronic communication method used by plantsbutbetter to provide special announcements, details of certain products or services, details of current or future promotions, or offers available only for a limited time.

3. Principles of personal data protection

plantsbutbetter promises to respect the following principles regarding the protection of personal data:

  • Processing is legal, fair and transparent. Our activity of processing personal data has legal reasons.
  • Processing is limited to the purpose of processing and our processing activities are limited to the purpose for which the data was created.
  • The processing is done with the minimum possible data collected. We collect and process only as much as is necessary to complete the purpose for which the data was collected.
  • We will not store the data for longer than is necessary to complete the purpose for which the data was collected.
  • We will do our utmost to ensure the integrity, confidentiality and security of the data.
4. The rights of the data subject

Right to information – you have the right to know if your personal data is processed, what data is collected, where it is obtained and why and by whom it is processed.

Right of access – you have the right to access the data collected from / about you, including the right to request and obtain a copy of your personal data collected.

Right to rectification – you have the right to request the modification, correction or deletion of your personal data which are inaccurate or incomplete. The rectification / completion will be communicated to each recipient to whom the data were transmitted, unless this proves impossible or involves disproportionate effort.

Right to be erased – the right to be erased without undue delay (“right to be forgotten”) if one of the following reasons applies:

  • they are no longer necessary for the purposes for which they were collected or processed;
  • if the consent is withdrawn and there is no other legal basis for processing;
  • if the data subject opposes the processing and there are no legitimate reasons prevailing;
  • if personal data have been processed illegally;
  • if personal data must be deleted in order to comply with a legal obligation;
  • personal data have been collected in connection with the provision of information society services in accordance with Union or national law under the control of the controller.

plantsbutbetter may refuse your request for the deletion of personal data if the processing of your personal data is necessary to comply with a legal obligation or to establish, exercise or defend a right in court.

It is possible that, at your request for deletion of the data, plantsbutbetter will anonymize this data (thus depriving it of its personal character) and continue processing under this condition for strictly statistical purposes.

Right to restrict the processing – if certain conditions apply, you have the right to restrict the processing of your personal data.

Right to object to the processing – in some cases, you have the right to object to the processing of personal data, for example in the case of direct marketing (newsletter).

Right to oppose automatic processing – the right not to be subject to an individual automatic decision, respectively the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including profiling, which produces legal effects concerning the person targeted or similarly affected to a significant extent;

Right to data portability – you can obtain your personal data in an easily readable / interpretable format as well as the right to have that data transmitted by plantsbutbetter to another data controller of your choice, to the extent that they are fulfilled the conditions provided by law.

Right to file a complaint – if we refuse your request under Access Rights, we’ll give you a reason. If you are not satisfied with the way your request has been handled, please contact us.

Right of withdrawal of consent – you have the right to withdraw any consent given to the processing of your personal data.

Right to the assistance of the supervisory authority – the right to apply to the National Supervisory Authority for Personal Data Processing or to the competent courts, to the extent deemed necessary.

5. Purposes and grounds for data processing

As a plantsbutbetter.com customer, your personal data is processed as follows:

  • for the purpose of carrying out the contractual relationship between you (client) and plantsbutbetter, respectively for taking over, validating, informing, sending and invoicing orders made on the plantsbutbetter.com website. They can also be used to organize a return. The processing of your data for this purpose is based on the contract concluded between you and plantsbutbetter, defined in the Terms and Conditions. The provision of your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of conducting contractual relations between you and plantsbutbetter.
  • for fulfilling the fiscal obligations / archiving obligations or other legal obligations; The processing of your data for this purpose is necessary on the basis of legal obligations. Providing your data for this purpose is necessary. Refusal to provide the data may result in the inability of the plantsbutbetter to comply with its legal obligations and therefore in the inability to provide you with the services through the site.
  • for marketing activities, respectively for the transmission of emails (newsletters) or commercial communications regarding new products, offers, services, as well as other information that plantsbutbetter considers of interest to the client. The processing of your data for this purpose is based on your consent, if you choose to provide it. Unsubscribing (stopping the consent) can be done by accessing the “unsubscribe” / “unsubscribe” link at the end of the emails.
6. Duration of data processing

plantsbutbetter processes your personal data to the fullest extent necessary to complete the aforementioned processing purposes.

If you are a customer, we will process your data for the duration of the contractual relationship and subsequently in accordance with the legal obligations incumbent on plantsbutbetter (for example, in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the date of the end of the financial year in which they were drawn up).

If you wish to delete your account, plantsbutbetter will interpret this action as your option to unsubscribe from the commercial communications provided by plantsbutbetter via e-mail (newsletter).

Deleting your account will not automatically have the effect of deleting your personal data. If you wish to have your personal data no longer processed or you wish to have it deleted, you can exercise your rights under point 4. The rights of the data subject.

If you wish to delete your account, but there is at least one active order during this time, your request can only be processed after the last order has been completed.

If you withdraw your consent to the processing of data for marketing purposes, plantsbutbetter will stop processing your personal data for this purpose, without prejudice to the processing carried out by plantsbutbetter on the basis of your express consent before its withdrawal.

7. Disclosure of personal data

For the purpose of processing, plantsbutbetter may disclose your data to partners, third parties or entities that support plantsbutbetter in the course of business.

For example, courier companies to be able to send the order, IT service providers for the administration of the site, for the transmission of commercial marketing communications (within the limits and conditions provided by law), for data analysis in order to monitor user trends and preferences, for assignment of prizes offered, when the disclosure is provided by law, etc.

8. Transfer of personal data

The personal data provided to plantsbutbetter may be transferred outside Romania, but only to European Union countries.

9. Measures taken for the security of personal data
  • We keep records in a register of personal data processing operations.
  • plantsbutbetter has appointed a data protection officer for the purpose of implementing and monitoring data protection measures.
  • We do our best to keep your data safe and constantly monitor both you and our partners for possible vulnerabilities and attacks.
  • We have adopted internal procedures such as: limiting employees’ access to personal data, signing confidentiality agreements where appropriate (for example for the administration of the site).

Please do not disclose your username and password used to access the site. plantsbutbetter will never ask you for your site account password.

Although we do our best to prevent this, we cannot guarantee the security of our information. However, we promise to notify and cooperate with the authorities in the event of a security breach. We will also notify you if there is a danger to your rights or interests.

If you have any questions or would like to exercise the rights set forth above, we encourage you to contact the personal data controller plantsbutbetter at [email protected]

National Authority for the Supervision of Personal Data Processing

B-dul G-ral. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest, Romania

Phone: +40.318.059.211 or +40.318.059.212

E-mail: [email protected]

Website: dataprotection.ro